Privacy Policy

This privacy policy will explain how Came to Believe Recovery UK uses the personal data we collect from you when you use our website or when you otherwise interact with Came to Believe Recovery UK.

What Data Do We Collect?

Came to Believe Recovery UK collects the following data:

Personal identification information (name, email, address, phone number, etc.)
IP address
Credit card and other payment information

How Do We Collect Your Data?

You directly provide Came to Believe Recovery UK with most of the data we collect. We collect and process data when you:

Sign up for a retreat or other event
Purchase publications
Use or view our website via your browser’s cookies
Make a donation

Came to Believe Recovery UK may also receive your data indirectly from the following sources:

Survey platform, when you complete one of our surveys
Other recovery organisations
Your friends or family members

Currently, our survey provider is Survey Monkey

How Will We Use Your Data?

Came to Believe Recovery UK collects your data so that we can:

Process your registration to attend a retreat
Email you regarding upcoming events and survey opportunities
Coordinate our events
Process your donations

We will not sell, rent, or lease your data to third parties unless required by applicable law. We will not share your data with third parties, other than our vendors, unless required by applicable law.

How Do We Store Your Data?

Came to Believe Recovery UK does not store your information internally. All information is stored on third-party, encrypted servers.

What Are Your Data Protection Rights?

You have choices regarding the information we collect and how it is used. This section describes key controls for managing your privacy across the Came to Believe Recovery UK website.

You have the right to;

Access – You can request copies of your personal data.

Rectification – You can request that we correct any information you believe is inaccurate or incomplete.

Erasure – You have the right to request that we erase your personal data based upon applicable law.

Restrict Processing – You may request that we do not process your personal data, under certain conditions.

Data Portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make any of the above requests, we will comply with such requests in accordance with applicable law and will respond to such requests in one month. If you would like to exercise any of these rights, please contact us at:

Email: info@cametobelieverecovery.uk

What Are Cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our vendors, e.g., Google Analytics, Survey Monkey, and Mailchimp, also use cookies; however, we have no access or control over these cookies.

How Can You Manage Cookies?

Browser Settings: For example, you can configure your browser to indicate when Came to Believe Recovery UK has set a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But remember that our services rely on cookies to function properly, for things like remembering your language preferences.

Device-Level Settings: Your device may have controls that determine what information we collect.

Privacy Policies of Other Websites

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site.

Changes to Our Privacy Policy

Came to Believe Recovery UK continues to review and revise this privacy policy. All updates will be updated on this webpage. This privacy policy was last updated on Sep 17th, 2025.

Complaints

Should you wish to report a complaint or feel that Came to Believe Recovery UK has not addressed your concern in a satisfactory manner, you may lodge a complaint with a data protection authority for your country or region. A list of EU data protection authorities is available at: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.